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Frequently Asked Questions
Each of our counselors maintain their own schedule and may be available at different times. Generally speaking our doors are open Monday-Friday 9am-7pm and Saturday 12pm-6pm. Our team is able to accommodate most clients' schedules, including evenings and weekends. Our office is closed on all major holidays as well as the week between Christmas and New Year's in order to allow our team to spend time with their families.
The Satellite Hotel is a facinating building. Only a small portion of the suites are actually hotel rooms. The rest of the building is occupied by independent businesses and condos. In addition to the Be Well Counseling Services office, you will find hair salons, massage therapists, churches, other counselors, financial services, and even a resturant. It's a micro-community all under one roof!
We believe that your therapy session is your hour to get your needs met, whatever they may be. Whether you need to vent, bounce ideas off of someone, learn new skills, receive feedback, or just cry, our highly trained counselors are here to help you. Our counselors use a variety of methods and techniques to help you meet your goals.
CLICK HERE to read more about each of our counselors.
Play therapy allows patients to explore and engage, in a natural way, in order to reveal certain emotions or feelings, solve problems, and build skill sets. The idea is to create scenes where a patient is working through an emotional process, building new coping mechanisms, or enhancing their social prowess. This is accomplished through various activities such as storytelling, dancing, sand play therapy, acting, or drawing.
It is recommended that you attend counseling weekly, at least at the beginning of your journey. Often, toward the end of your journey we will transition to every other week. Research tells us that clients report more rapid growth and change when they attend counseling sessions frequently and consistently (Erekson, 2013). We prefer to go no longer than two weeks between sessions in order to avoid regression in counseling so you can reach your goals without delay.
When you come in for your first session, your counselor will help you complete a standard Intake Packet, which includes a consent to treatment, a disclosure statement, our HIPAA privacy policy, a release of information, and some basic demographic information. We often add in a couple short, self-report assessments to help us gather important information that may not come up naturally in conversation.
It may feel like a lot all at once, but it actually saves us time in the long-run by allowing us to deeply understand your personal experience and create an individualized treatment plan with personalized goals to help you feel better and live your best life.
This is a collaborative process between you and your counselor. Gathering all of this information at the beginning of your journey allows us to dive right in to what is really bothering your and get you feeling better quickly.
We offer our services on an income based sliding scale with a minimum fee of $40 per session. For our private pay clients, an intake session is a flat fee of $130. During this session you can discuss your financial plan with your counselor. We also accept a wide range of insurance plans (depending on counselor availability*). Some of these plans may require a co-pay. Check with your insurance company to see if you will be responsible for providing a co-pay.
CLICK HERE to see a full list of insurance plans we accept at this time.
CLICK HERE to see which plans each of our therapists are currently accepting
We are able to bill our services to most major insurance companies, including: Medicaid, Tricare, CHP+, Cigna, Kaiser, United Heath, Military One Source, and more. Check with your insurance company to see if you will be responsible for providing a co-pay.
CLICK HERE to view a full list of the insurance plans we are currently accepting.
EMDR is the process of working with the brain to re-establish its natural healing process.
When a traumatic event occurs, our body's natural fight or flight response kicks in. When we experience trauma, the memory of the event that is stored in our brain holds onto the fight or flight response. EMDR trains the brain to store the memory in a new manner, so that the mind can heal.
Play therapy is a wonderful tool for helping children who are going through a hard time. A child's brain is still growing, and sometimes it hasn't reached the point where they can handle traditional forms of counseling, such as talk therapy. Children just don't have the words to make sense the big emotions they are feeling. In those cases, we speak to the child in a language they understand - play. Play therapy allows children to express themselves and work through their emotions in a way that is appropriate for their developmental level. Play therapy is an expressive form of counseling, which means that it is less about what they say and more about what they do.
On the outside it looks like they are playing, but on the inside their brains are working hard to process through whatever it is they are struggling with. Each toy in our office is carefully chosen to facilitate meaningful and therapeutic play. For example, the doll house is often used to help children make sense of family dynamics and peer relationships. A play therapist is trained to recognize themes in children's play which indicate different areas of concern and use play as a conduit to help children find meaning in hard times, learn skills to manage negative behaviors, and express themselves in healthy ways.
CLICK HERE for more information about Play Therapy
It is very important in counseling that the client is able to trust their counselor with their stories, thoughts, and feelings. We want every client, including children, to feel safe sharing everything that is on their mind. The best way for this to happen is to set strict standards for confidentiality. That being said, we also believe that a child's therapeutic journey is more successful when the supportive adults in their lives are involved in the process. While we can't tell you everything your child says in session, we do like to keep parents/caregivers involved by collaborating on an individualized treatment plan, meeting with you for weekly updates, and sharing relevant tips, skills, and advice to help support your child's progress outside of their counseling sessions.
Family sessions are also available to help strengthen family bonds and address issues with family dynamics. CLICK HERE to learn more about family therapy.
EMDR is a type of therapy commonly used for trauma and PTSD. The founding theory for EMDR suggests that traumatic memories are not stored properly in our brains causing us to re-experience the trauma when certain "triggers" are present. Imagine your brain as a giant filing cabinet and your traumatic memory is a document that got stuck in the wrong folder, or maybe even in multiple folders. You open one folder (a trigger) and there is that traumatic memory.
EMDR uses a Past, Present, and Future model to identify where those memories are filed, what they taught you about yourself and the world around you, how they are affecting your life currently, and how to handle things better in the future. A technique called "bi-lateral stimulation" is used to help your brain reprocess traumatic memories and get them placed in the correct file so you don't have to re-experience them over and over again.
CLICK HERE to learn more about EMDR.
Generally speaking, any information you share with Be Well Counseling Services remains confidential and does not leave our office. We will ask you to sign a release of information to your insurance company to allow us to use your billing information to submit invoices for your sessions.
In accordance with C.R.S. ยง19-3-304, counselors and other helping professionas are considered Mandated Reporters and are required by law to report issues relating to the abuse and neglect of children. As mandated reporters, we are also obligated to report iminent risk of harm to self or others.
All you have to do is let us know that you would like to schedule your first appointment at Be Well and we will take it from there. First, we will gather some basic information, such as your phone number, address, and date of birth to open your file in our database. We will also ask you a couple questions about what brings you to Be Well and information about any insurance plans you would like to bill. Since each of our counselors have different specialties and are credentialed with different insurance panels, gatherng this information helps us match you up with the counselor who is just right for you.
Yes, we do! Our Clinical Director, Christine Ault, MS, LPC, loves to help other clinicians grow and develop professionally. As a lifelong learner, Christine believes everyone has room to grow and improve. Christine offers Clinical Supervision to unlicensed professionals holding an LPCC, as well as Professional Consultation to licensed professionals.
CLICK HERE to view fees for Clinical Supervision and Professional Consultation
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